Abu Dhabi Capital Police Directorate achieves 93% in Public Confidence via Satisfaction Survey

Abu Dhabi (WAM): The Abu Dhabi Police's Capital Police Directorate at the General Directorate of Police Operations has achieved a rate of 93.3% in public confidence in 2013. The results were obtained via a satisfaction survey conducted by the Planning and Studies Branch and reflect the various society segments' confidence in Abu Dhabi Police and its strategic goals of providing security and combating crime. Major General Mohammed bin Al Awadhi Al Menhali, Director General of Police Operations at Abu Dhabi Police, explained that the increased public confidence in Abu Dhabi Police reflects the commitment and attention of Lt. General H.H. Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, to achieve the highest rates of public confidence. Al Menhali also praised the Abu Dhabi Police's ongoing commitment to provide the best services, in line with its vision to ensure that Abu Dhabi remains a society that enjoys safety and security, by providing high quality police services to citizens, residents and visitors of the emirate. He also highlighted the Abu Dhabi Police's mission to work diligently to achieve a secure society, to maintain stability, reduce crime rates and achieve justice for all, so as to enhance public confidence in the police. He also explained that the survey's results contribute to further efforts to provide society with the best police services. Additionally, Al Menhali reiterated the Abu Dhabi Police's commitment to execute the higher leadership's directives, which call for achieving efficient communication between police and society. This would help enhance public confidence and reassurance; encourage crime prevention efforts and commitment to collect the public's suggestions and opinions; support efforts to overcome obstacles; provide quality services and developmental projects; in addition to provide police services to citizens and all community members, in a way that aligns with the general strategy of Abu Dhabi Police. For his part, Brigadier Maktoum Al Shareefi, Director of the Capital Police Directorate, said: "These results motivate us to exert additional efforts to maintain the levels of excellence and leadership that we have achieved in the police and security work. This would contribute to enhance safety and security for all society segments and upgrade work quality as per the best advanced international standards." Brigadier Al Shareefi also stressed that the survey included all segments and nationalities of the Abu Dhabi society, based on scientific methods, with a view to advance police work to better levels. The survey aimed to assess community members' satisfaction with the services offered by the Abu Dhabi Police General Headquarters and the Capital Police Directorate. Brigadier Al Shareefi explained that this rate is almost similar to the results of the survey conducted by Abu Dhabi Police General Headquarters for 2013, to measure the public sense of security and safety, which amounted to 93%. The survey was conducted by the Emirates Centre for Strategic Studies and Research as a neutral party to ensure transparency. The survey included a total sample of 1150 community members; (Emiratis 20%; Arabs 33%; Asians 40%; and Westerners 7%). Males accounted for 74% of the survey sample, while females accounted for 26%, based on the population number in the Capital Police's area of jurisdiction in Abu Dhabi Island. The survey focused on five main topics, namely; public satisfaction with Abu Dhabi Police which amounted to 91%; overall public impression of Abu Dhabi Police, compared to last year, which amounted to 94.4%; public confidence in Abu Dhabi Police, which amounted to 90.6%; quick response, which amounted to 90.2%; general sense of security, which amounted to 95.3%; and the sense of security in the streets in late hours of the night, which amounted to 91.8%. – Emirates News Agency, WAM