QIB Named Qatar's Best Consumer Digital Bank by Global Finance Magazine

Doha, August 07 (QNA) - Qatar Islamic Bank (QIB) recognized as "Qatar's Best Consumer Digital Bank Award 2018" by the Global Finance magazine, a reputable source for developments in the financial industry. The "Best Digital Bank awards" are in their 19th year and it is the first time they have been introduced to the Middle East. Winning banks across the globe were selected based on criteria including strength of strategy for attracting and servicing digital customers, success in prompting clients to use digital offerings, the growth of digital customers, breadth of digital product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality. Winners were chosen among entries evaluated by a world-class panel of judges at Infosys, a global leader in consulting, technology and outsourcing. Commenting on the award, QIB's Group CEO Bassel Gamal stated: "We are proud to receive this recognition for our leading digital presence. Our Board of Directors recognizes that investment in technology is a critical component to upgrading the Banks services and improving our daily operations." Gamal added: "This award is a testament of the significant progress achieved by Islamic Banks, and QIB in particular, which by deploying digital initiatives are becoming technology-driven, customer-centric institutions. Recent investments and focus on innovation, technology, and people have allowed Islamic banks to introduce advanced products & services, efficient processes and highly competitive pricing." Improving customer experience is at the center of QIBs digital strategy. QIBs brand new Omni channel platform, which launched last year, includes both mobile and internet banking services. Introducing an omni platform means that the customer experience is the same in any channel he or she decides to use (mobile banking, internet banking or the Bank's website). With an initial focus to build the most innovative and convenient mobile banking application, QIB selected, in collaboration with its customers, an array of new services to be introduced ensuring that the app is meeting their increasing demands to manage their money instantly without needing to visit a branch and/or talk to a bank representative. (QNA)