ID :
48945
Wed, 03/04/2009 - 18:27
Auther :

BEWARE OF CYBER SPACE FRAUD

By Melati Mohd Ariff

KUALA LUMPUR, March 4 (Bernama) -- "I am in a hurry when writing you this
message. Yesterday, I came to visit a new researchers' complex in London,
Imperial College England. Well we actually got robbed in the hotel I booked and
they made away with my wallet (which include cash and credit cards).

"Please. I want you to help me with money so please can you send me 1,500
pounds ... You can have it sent through Western Union Money Transfer.... please
let me hear from you so I can give you my full name and the address where you
can send the money to..."

A Malaysian consumer activist supposedly sent this 'desperate' e-mail.

However, that was not the first of such e-mail received by this writer.

There was a similar e-mail some time back, purportedly from an environment
activist who claimed to be robbed in one African country and was in dire need of
urgent financial help.

Upon checking, the writer eventually found out that both senders of the
e-mails were safe and sound in Malaysia.

Therefore both e-mails turned out to be nothing but frauds!

DEFINITELY A SCAM

"I was stunned when I got a phone call from a friend saying he had received
an e-mail from me that claimed I was robbed and stranded in London. Of course
there was no truth behind that e-mail. It was definitely a scam.

"But what puzzled me was how those unscrupulous people can breach into my
e-mail (box). How did they get my password?" consumer activist Ismail Abdul Aziz
told Bernama recently.

Obviously disturbed with the phoney e-mail, Ismail voiced out his concerns
that such cyber scam would cause alarm to his relatives and friends.

Ismail who is also the honorary secretary of a non-governmental
organisation, Consumer and Social Association of Petaling District, said
forgetting to sign-off could be among the several possibilities on how his
e-mail box was breached into.

"Probably I forgot to sign off when I sent out an e-mail. Someone may have a
way to hack into my e-mail and probably the culprit was outside the country."

Ismail had since changed his password and lodged a report with the National
Consumer Complaints Centre (NCCC) who has forwarded the complaint to the
Malaysian Communications and Multimedia Commission (SKMM).

MORE SOPHISTICATED

Without doubt, the Internet has become something that we could not do
without these days.

Many do not only use the Internet for information retrieving but also to
conduct shopping and business transactions, including online banking.

"The extensive use of Internet and increasing number of users has paved the
way for unscrupulous people to engage in cyber frauds."

That are the words of Mohd Yusof Abdul Rahman, the Federation of Malaysian
Consumers Associatons (Fomca) chief executive.

"There were numerous scams brought to our attention. They include winning
lotteries and lucky draws, scams to transfer inheritance or frozen assets,
e-mails to coax purchase of computer software, food products of inferior quality
and the list goes on," he told Bernama.

Mohd Yusof called for the public to be on guard at all times as the
fraudsters have grown bolder and sophisticated in dishing out their cyber
crimes.

"Please do not fall into their trap. Never reply to such e-mails for the
sake of satisfying your curiosity.

"Once you are conned and had parted with your money, it would not be easy to
prosecute these fraudsters especially if they operate from overseas," said Mohd
Yusof.

'PHISHING'

In information communication technology (ICT) the word 'phishing' is used in
relation to cyber frauds and scams.

According to the free encyclopedia, Wikipedia, 'phishing' means criminally
fraudulent process of attempting to acquire sensitive information such as
usernames, passwords and credit card details by masquerading as a trustworthy
entity in an electronic communication.

It said communications purporting to be from popular social web sites like
You Tube and Facebook, auction sites (e-Bay), online banks or IT Administrators
such as Yahoo are commonly used to lure the unsuspecting.

The encyclopedia went on to say that phishing is typically carried out by
e-mail or instant messaging and it often direct users to enter details at a fake
website whose look and feel are almost identical to the legitimate one.

The first recorded mention of the term 'phishing' was reported in 1996.

SCAM AN OFFENCE

On the home ground, the Malaysian Communications and Multimedia Commission
had received complaints on phishing since 2004. In 2008 alone, it received 86
complaints on phishing.

According to the Commission, e-mail based scams that contained elements of
cheating such as collecting money from the public is an offence under Section
420 of the Penal Code.

The sentence carries a mandatory minimum term of imprisonment one year (1)
to ten years (10) together with mandatory whipping, and the courts have the
discretion to further impose a fine.

The Commission said investigation on the e-mail based scams falls under the
purview of the Royal Malaysia Police (PDRM) and not under the Communications and
Multimedia Act 1998 or SKMM.

However, the Commission said it could take immediate action to block access
to phishing sites under Section 263 of the Communications and Multimedia Act.

Anyone who is not sure over the authenticity of an Internet banking site can
refer it to the Commission.

In addition, it said the Commission and Internet Service Providers (ISPs) do
cooperate with PDRM in any investigation relating to cases of e-mail based
scams.

BE CAUTIOUS

"The most important thing the consumers have to remember is not to disclose
any personal information and to exercise extra caution when receiving e-mails
that purportedly said that the recipients have won lottery or competition,
received money from a lucky draw or that requesting donations.

"One should treat e-mails from unknown person with caution. Besides scams,
e-mails may also contain viruses and other 'malware' (malicious software)," the
Commission told Bernama.

It said consumers could also install anti-phishing filters that alert them
to reported phishing sites.

It added anyone who received suspicious e-mail believed to be a scam is
advised to report the matter to the police or alternatively, consumers can lodge
a complaint or refer suspected Internet sites to the Commission's Consumer
Complaints Bureau online at http://aduan.skmm.gov.my or telephone 1-800-888-030.

Complaints can also be lodged via fax to 03-8688 1880 . Complainants can
also write to the Consumer Complaints Bureau, Communication and Malaysian
Communications and Multimedia Commission, Off Persiaran Multimedia, 63000
Cyberjaya, Selangor.

The Commission also advised Internet users to observe the following:-

* Ensure that no one has access to your computer or online activities.

* Always log out of your e-mail or any online transaction immediately after
completion and before visiting other web sites.

* Do not send any information about your personal or banking information
such as account numbers, bank balances, PIN (personal identification number) via
e-mail.

-- BERNAMA

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