25 graduates complete hospitality training

Manama, Aug. 9 (BNA): Tamkeen announced the graduation of 25 Bahraini graduates upon completion of the hospitality training course. The course aims to provide candidates with skills to succeed in the tourism and hospitality industry via practical on-site training, was launched in cooperation with three of Bahrain’s top hotels, Sofitel Bahrain, the Westin and Le Méridien. Launched in May of 2015, training and certification for the programme was provided by Third Wave International and the William Angliss Institute. 75 Bahrainis registered for this year’s programme, who received training with content including situation responsiveness, customer care and teamwork communication amongst other skills needed by the sector in areas such as safety, reception, catering, operations and others. Commenting on the graduation, Amal Al-Kooheji, Vice President of Human Capital Development at Tamkeen said: "We are extremely proud of our graduates who participated in and successfully completed our hospitality training programme. Bahrain’s hospitality industry is a large and thriving sector offering a wealth of employment opportunities for Bahrainis. By attaining the necessary qualifications, graduates will have the skills to compete in the labour market productively and efficiently." Klaus Neifer, Complex General Manager of the Westin and Le Méridien Bahrain City Centre, praised the results of the partnership with Tamkeen, and said: "As a result of the hospitality programme with Tamkeen, we have been able to employ Bahraini talent that have the skills and experience necessary to match the high standards required by the high-end hotel industry. These individuals will be absolutely critical in increasing the quality level of our operations and in ensuring the satisfaction of our guests." The second edition of the hospitality training programme comes after the success of Tamkeen’s first hospitality scheme, launched last year with Kempinski Hotel, which saw a total of 15 candidates graduate with all receiving employment opportunities at the hotel.