Bar-code system applied in Public Service Centres

Astana, 12 September 2008, (Khabar) - By the end of this year, a bar-code system is set to be implemented in all public service centres throughout the Republic.

The code will be attached to every document coming into service
centres and clients will receive a receipt with the matching code. When
scanned at one of the terminals in the centre, people can see how their
inquiry is moving along and when their document will be registered.
According to senior officials from the Ministry for Justice, the
introduction of the this new technology will enable a more rapid response
and improved quality control of state services. The new technology is now
being used in a pilot site: one of Astana's public service centres. Before
the end of this year, the bar-code system is set to be implemented in all
260 public service centres around the country.

Temirbolat Kozhamzharov, Justice Ministry of RK:
- When handing in documents at a Public Service Centre, people need to
provide officials with their contact information and when their documents
are ready they will be informed about it via SMS, telephone or e-mail saying
your documents are ready, please come and take them.