BlackBerry services restored

New Delhi, Oct 13 (PTI) After three days of disruptions,
BlackBerry services offering e-mail, messenger and other
online services were restored, Canada-based Research in Motion
said.
"Email systems are operating and we are continuing to
clear any backlogged messages. Support teams are working to
minimise the impact on our customers... We are working to
restore normal service levels in all markets as quickly as we
can," Research In Motion (RIM), maker of BlackBerry, Chief
Information Officer Robin Bienfait said.
Since Monday, scores of BlackBerry users in Europe, the
Middle East, India and Africa (EMEIA), Canada, Latin America
and US were facing problems in accessing the e-mail, messenger
and other online services on their smartphones caused by a
core switch failure.
RIM has about a million subscribers of BlackBerry services
in India.
However, there was no clarity among the operators on the
issue of offering any rebate on the tariff packages during the
last three days as the service remained disrupted.
"I want to first apologise for the service interruptions
and delays many of you have been experiencing this week... We
are doing everything in our power to restore regular service
everywhere and to restore your trust in us," Bienfait said in
his message posted on the company's website. PTI AKH
RCL