Firm must ensure websites comply with law

HCM City (VNA) - The Vietnam Commerce and Information Technology Agency (VECITA) has told enterprises engaging in e-commerce to ensure their websites meet legal stipulations.

VECITA has also advised the firms to choose reliable traders to participate
in their online transaction floors.

The number of enterprises with websites has been increasing rapidly over the
last few years and many websites are also integrating online interaction
aplications.

Fifty commercial websites have been closely examined by VECITA to see if
their contents were in accordance with law, and most failed to provide
sufficient information.

The study showed many websites do not publish information on business
registration certificates as well as the site owner on the home page.

They have also failed to publish policies on using and protecting their
customers' private information; and only 38 percent taking online orders and
just 4 percent accepting online payment.

Many other requirements such as particular transaction terms, delivery time,
delivery method, price structure and other things are not published fully.

Duong Hoang Minh, VECITA deputy director general, said that these violations
seemed to be rooted from the ignorance of law rather than deliberate intent
to break it.

VECITA was making efforts to help companies provide enough information
required by the law by holding workshops and disseminating relevant
information.-Enditem