HMC Receives Golden Award from Arab Hospitals Federation

Doha, September 26 (QNA) - In an award ceremony hosted by the Arab Hospitals Federation in Abu Dhabi, Hamad Medical Corporation (HMC) was awarded the Gold Initiative Certificate for Digital Transformation in the category of Innovations in Telehealth.
The award was given for the impactful work of the National Mental Health Helpline (NMHH), which is operated by HMC's Mental Health Service, in recognition of the remarkable contribution to transforming access to care, during and post the COVID-19 pandemic.
The NMHH is free of charge, specialized mental health service, consistently receiving over 1,200 calls per month and offering virtual consultations. The NMHH can offer both phone or video consultations.
Chairman of Psychiatry and Medical Director of the Mental Health Service at HMC Dr. Majid Abdulla said: " The NMHH offers easy and confidential access for people to mental health assessment and support with rapid response."
NMHH was launched in April 2020 in response to the COVID-19 pandemic and has since been consolidated as a key access point to mental health support for the population of Qatar.
The Arab Hospitals Federation said this award is dedicated to honor the healthcare sector, leaders and institutions committed to implement innovation and technologies, reinforce the investments, improve patient outcomes, enhance efficiency, reduce costs, increase access to care, advance research and Lead Healthcare sector towards digital transformation.
In turn, HMC's Chief Communications Officer Hassan Al Hail said: "Digital health transformation makes hospitals more patient-centered, efficient, and cost-effective, while also improving the quality of care provided to patients."
According to the anonymous feedback from users collected over the past few years, reports indicate 81 percent rate of satisfaction with the service; 90 percent reporting staff are courteous; 79 percent reported that the service was responsive to their needs; 83 percent stated they would use the service again and 83 percent would recommend the service to family or friends. (QNA)